SC2024-003374 Voice Technician (NS) - WED 28 Feb
EMW, Inc., Belgium

Deadline Date: Wednesday 28 February 2024

Requirement: Voice Technician

Location: Mons, BE

Full time on-site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 900

Required Start Date: 1 April 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

• Configure new end users profiles such as phones, end users, device profiles, DNs, on CISCO Call Manager.
• Apply Certification configuration to the phones.
• Remove the unused end users profiles and their dependencies on CISCO Call Manager.
• Implement voice configuration on CISCO Routers according to the Standard Operating Procedure.
• Collaborate in the execution of the test plan
• Be able to direct the work undertaken by the local site technicians
• Follow the sites implementation list provided by Project Manager/Implementation Manager
• Action the Standard Operating Procedure with regards to CISCO Call Manager and CISCO Routers configuration document for each location
• Communicate with local site technicians to execute the replacement of the phones and routers in an efficient way.
• Communicate with NCI Agency Project Manager and Implementation Manager to share the status report of each location.
• Collaborate with the Voiceamp;Video team.

Requirements

Skill, Knowledge amp; Experience:

• The candidate must have a currently active NATO SECRET security clearance
• 3 years of experience with CISCO Call Manager
• 3 years of experience with CISCO VoIP phones
• 2 years of experience with CISCO routers and switches.
• Good communication skills in English.
• Intermediate network knowledge.
• Microsoft Excel knowledge.
• Proactive behaviour in dealing with issues.
• year of experience in international environment

Job Rewards and Benefits