Deadline Date: Tuesday 5 March 2024
Requirement: Senior IT Change Manager
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 700
Required Start Date: 15 April 2024
End Contract Date: 31 December 2024
Required Security Clearance: NATO SECRET
Duties and Role:
Strategic planning
- Leads and directs the development of Configuration amp; Change Mangement (CM2) policies, standards and guidelines for strategy development and planning.
- Develops and communicates plans to drive forward this CM2 strategy.
- Communicates to stakeholders the CM2 strategic intent, approach and roadmap.
- Provides support and direction to all stakeholders ensuring adherence to CM2 strategy.
- Collects, aggregates and transforms data into reports and insights to make informed decisions to support the execution of strategic plans.
Emerging technology monitoring
- Supports monitoring of the external IT environment and assessment of emerging technologies.
- Contributes to the creation of reports, technology road mapping and the sharing of knowledge and insights.
Requirements definition and management
- Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity.
- Contributes to selecting the requirements approach.
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements.
- Establishes requirements baselines, obtains formal agreement to requirements, and ensures traceability to source.
Configuration management
- Leads and directs on Configuration Management projects and activities ensuring the correct governance mechanisms and reporting is in place.
- Responsible for the common data model essential for the discovery and management of configuration items (CIs) that are uniquely identified with naming conventions.
- Puts in place operational processes for secure configuration, classification and management of CIs, and for verifying and auditing configuration records.
- Develops, configures and maintains tools (including automation) to identify, track, log and maintain accurate, complete and current configuraton management information.
- Reports on the status of configuration management.
- Identifies problems and issues and recommend corrective actions.
Change control
- Leads and directs on Change Management projects and activities ensuring the correct governance mechanisms and reporting is in place.
- Leads the team responsible for the assessment, analysis, development, documentation and implementation of changes.
- Leads on the developments of implementation plans for complex requests for change.
- Reviews proposed implementations and evaluates the risks to the integrity of the product and service environment.
- Ensures appropriate change approval is applied to changes.
- Reviews the effectiveness of change implementation.
- Identifies, evaluates and manages the adoption of appropriate tools, techniques and processes for change control.
IT Service Change Management
- Analyses and presents the pros and cons of potential risks to IT service changes.
- Designs approaches and templates for the implementation and review of IT service changes.
- Directs and monitors the implementation of IT service changes and procedures.
- Determines methods and processes for IT service changes.
- Compares change impact assessing approaches with other industry professionals or organizations.
- Evaluates the effectiveness of change management through professional group discussions.
System Development Life Cycle
- Clarifies the similarities and differences among life cycles; easily labels and describe each phase.
- Explains the basic concepts of a structured approach to application development.
- Describes associated standards, procedures and guidelines for the system development life cycle.
- Highlights the major phases, activities, checkpoints and deliverables in the system life cycle.
Requirements
Skill, Knowledge amp; Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience