Deadline Date: Thursday 7 March 2024
Requirement: Client Roll-Out Engineer
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 92 EUR
Total Scope of the request (hours): 418
Required Start Date: 1 April 2024
End Contract Date: 31 December 2024
Required Security Clearance: NATO SECRET
Duties and Role:
1. Project Management: Lead client rollout projects from inception to completion, including planning, scheduling, and coordinating resources to ensure timely and successful implementation.
2. Customer Collaboration: Collaborate closely with customers to understand their unique requirements, preferences, and challenges. Act as a trusted advisor, providing expert guidance and recommendations to meet their needs effectively.
3. Site Assessment: Conduct comprehensive site assessment to evaluate infrastructure readiness and identify potential obstacles or opportunities for optimization. Gather relevant data and insights to inform rollout strategy and execution.
4. Hardware and Software Implementation: Install, configure, and test hardware and software solutions according to specifications. Ensure seamless integration with existing systems and networks, minimizing disruption and maximizing efficiency.
5. Training and Support: Provide comprehensive training sessions to customers on new technologies, features, and best practices and navigate any technical challenges with confidence.
6. Post-Implementation Support: Offer ongoing support and troubleshooting assistance for clients following the implementation phase. Address any issues or concerns promptly, maintaining a high level of customer satisfaction and trust including:
• Ensure the review, test and installation of appropriate firmware, security patches and upgrades for all client operating systems;
• Provide recommendations for the improvement of services in their area of responsibility;
• Provide remediation plans for the testing and implementation of third party firmware and security patches.
7. Documentation and Reporting: Maintain accurate documentation of project details, including configurations, installation status, and communications. Generate regular reports to track project progress.
Requirements
Skill, Knowledge amp; Experience:
Desirable Experience and Education: