Customer Care Officer fluent in French and Dutch

Customer Care Officer fluent in French and Dutch
ADESA Europe NV, Belgium

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 17, 2021
Last Date
Apr 17, 2021
Location(s)

Job Description

  • Do you want to be part of an international online success story?
  • Are you thrilled by guaranteeing optimal customer service?

Become part of our team of more than 25 different nationalities and show us that you got what it takes!


Who is ADESA Europe?

ADESA Europe is located in Belgium and part of KAR Global, a worldwide market leader of remarketing and technology solutions for vehicles.

With offices in 5 European countries, ADESA Europe connects lease amp; rental companies, OEM’s, fleet owners, car traders and dealers seamlessly with buyers in more than 50 countries all over Europe through an online auction platform.

The headquarters of ADESA Europe and ADESA Belgium are located in Tienen, where the roads are still free of traffic jams.

In a rapidly growing and evolving company like ADESA we are looking for result oriented people, who can make the difference in our growth scenario. People who take ownership and deliver the high-quality requirements. In return you will get an attractive salary package, an open-minded, flexible culture and possibilities to develop your talents.


What will you do?

  • Screening and validating of new registrants, which are partly resulting from prospect calls and partly from registering spontaneously to the platform
  • Follow-up on new registrants to convert them into new buyers
  • Daily follow-up on new buyers, payments, .
  • Building and maintaining positive relationships with existing customers
  • Supporting the customer through the entire buying process including after-sales activities
  • Winning back lost or non-active customers.

Requirements

Who are you?

  • You are very skilled with a PC, have good knowledge of MS Office and you know how to use CRM programs such as SalesForce or other back office programs
  • You are an enthusiastic and communicative person with a commercial spirit
  • You are goal oriented and stress resistant
  • You are a team player that likes to work in an international environment of young people
  • You have a first experience in a similar position and/or call center or you are a highly motivated fresh graduate
  • You have extensive language skills meaning that you are fluent in speaking and writing in French and Dutch, any additional language is a big plus
  • You speak good English (company language)

Benefits

What’s in it for you?

ADESA Europe can give your career a boost and offers a full-option performance-led remuneration package

In return for your dedication and added value you receive a competitive salary and extra-legal advantages such as a yearly bonus plan, quarterly target based variable salary, a group insurance, health insurance, meal vouchers, reimbursement of public transport.

To increase your job satisfaction, we offer flexible working hours, possibilities for home office, flexible holiday planning, 32 holidays, learning amp; development opportunities, and a cafeteria with warm meals at reduced prices*

To make sure that you have a healthy body and a healthy mind we have a company gym with weekly yoga classes and workout sessions. We also offer free healthy snacks and fruit to our employees because you matter to us*

* Some activities are on hold due to the pandemic.


Are we the perfect match?

  • Can you fulfill this vital function within our online auction platform?
  • Are you result oriented and able to communicate within a down-to-earth company where we highly believe in a can-do mentality?

Then GO FOR IT and bring your career to the next level!

Job Specification

Job Rewards and Benefits

ADESA Europe NV

Information Technology and Services - Tienen, Belgium
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