Deadline Date: Thu 1st Apr 21
Equivalent NATO Grade: B4/56
IWC Work Location: Brussels, BE
Full time on-site: Yes
Required Start Date: 10-MAY-2021
Total Scope of the request (hours): 418
Required Security Clearance: NATO Cosmic Top Secret
Technician Server Support (Messaging)
- Administers assigned IT systems (MS Exchange, MobileIron and BlackBerry MDM systems, Active Directory, Windows Server OS);
- Produces, documents and updates procedures for operation of the environment;
- Assists with and implements assigned project work packages;
- Performs software and firmware upgrades of the assigned production, integration and pre-production systems;
- Support and maintain mobile secure and unsecure infrastructure including L2 support for iOS devices of VIP users;
- Performs periodic patching of Microsoft Exchange servers and MDM systems;
- Monitors the environment and take appropriate actions;
- Analyses and resolves assigned level 2 incident and problem tickets.
Requirements
- Knowledge and practical work experience of Microsoft Windows Server operating systems using Active Directory Services;
- Current in-depth knowledge and practical work experience of Blackberry and Mobile Iron MDM systems;
- Experience with Apple iOS device management;
- Experience of administering Microsoft Exchange environments serving 2000-5000 users;
- Knowledge and practical work experience of administering Microsoft Active Directory;
- Group Policy Management experience;
- Good awareness of security and know how to implement security policies, with good understanding and knowledge of systems usability;
- CTS Clearance mandatory