SAP Customer Experience (CX) Consultant

SAP Customer Experience (CX) Consultant
TheValueChain, Belgium

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 2, 2021
Last Date
May 2, 2021
Location(s)

Job Description

TheValueChain

We are a colourful bunch, the +260 consultants of TheValueChain. A mix of specialists and generalists, techies, experts, smart sales guys and girls, newbies and veterans. Aiming together for the sky as smart innovators creating instant value for our customers in an ever-lasting trusted and open relationship. At TheValueChain you can follow your dreams, heart and brains bringing indeed colour in the SAP world.

Requirements

What's in it for you?

As a CX consultant, you can take on a varied work package where you focus on a number of customer relationship management (CRM), Marketing of E-Commerce topics. You set out the lines for the functional design of CX solutions for our customers.

From your back-end knowledge, you are responsible for building processes and interfaces. Next to that you will provide training and support your end-users.

Sharing knowledge with your team members and coaching our junior colleagues lies in your nature. You will support our customers, through various project phases, from scoping, fitting to the standard best practices and designing the desired customer journey in an agile context.

What are your tasks amp; responsibilities

  • Understanding of Sales processes from lead to cash
  • + 2j experience in SAP Sales Cloud (previously Cloud for Customer)
  • (or) +2j experience in SAP Marketing Cloud
  • (or) +2j experience in SAP Commerce Cloud
  • (or) +2j experience in SAP Service Cloud or Field Service Management
  • Knowledge of Customer Relationship Management business processes
  • Experience with non-SAP CRM solutions is a plus
  • Knowledge of integration with SAP Backend ECC or S/4HANA is a plus
  • Knowledge of SAP Marketing Cloud or other marketing tools is a plus

Who are you?

  • Eager to learn, 'cause in our world change is the only constant
  • Communication is important for you, therefore you are straight forward, open amp; transparent
  • A real team player, 'cause teamwork makes the dreamwork
  • Flexible in mindset amp; location; we have customers throughout Belgium and always look for the best fit
  • Intellectual curiosity combined with outstanding analytical skills
  • Fluent in Dutch and English. French is a plus

Benefits

What do we offer you?

  • Competitive salary with fringe benefits
  • Innovative projects with the newest Customer Experience solutions
  • Join a team of experts in a dynamic organisation
  • A culture of knowledge sharing
  • Amazing colleagues and (digital) afterwork drinks

Job Specification

Job Rewards and Benefits

TheValueChain

Information Technology and Services - Kontich, Belgium
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