The candidate must be able to provide operational expertise to the growing Risk and Anti-Fraud Investigations function. Your duties will include the following:
- Handling day to day anti-fraud investigations for cards issuing / acquiring and bank accounts payments, for countries across European Economic Area / EEA
- Use of industry best practice and appropriate tools to review transactional or other information to assess the risk of fraud for particular transactions or persons
- Developing communication with colleagues and customers in performing the investigation steps;
- Collaborate closely with data science and risk teams to provide feedback on the observed fraud patterns;
- Suggesting anti - fraud rules and controls within multiple systems
Requirements
- A minimum of 1-2 years of working experience at end-to-end anti-fraud analysis/investigation/prevention/detection/handling for cards issuing / acquiring and bank accounts payments
- Prior experience in communicating with customers
- Good knowledge of schemes associations risk management requirements and guidelines (minimum MasterCard amp; Visa)
- Ensure knowledge of current fraud patterns and trends;
- Excellent command of the English language
- Excellent command of Dutch or French
- Proficiency in Microsoft Applications.
The following will be considered a plus
- Bachelor's Degree in Economics and/or Banking, Business Administration, Computer Science, or relevant fields
- Masters’ Degree in Economics and/or Banking, Business Administration, Computer Science, or relevant fields
- Certified Fraud examiner.
Benefits
Includes attractive competitive salary, working in a dynamic and fast paced environment that provides the opportunity for rapid career development.