Luxury Travel Specialist
Ten Group, Belgium
Job Description
Are you
- Someone that prefers to deal with personalized luxury itineraries, working with high net-worth individuals?
- Someone that gets excited creating complex worlwide travel itineraries?
- Someone that lives, eats and breaths travel?
- Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?
- Someone who thrives in a fast paced and fun working environment?
Yes? - Then this is a great move for a dynamic travel consultant, to join an award winning, crisis resistant travel and leisure company working on specialist products. This is hybrid working so gives you that work life balance that everyone wants!
Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high net worth members, complex flight inclusive itineraries covering several destinations within Europe and world-wide.
Your exceptional customer service skills, commercial judgement, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.
Who We Are
Requirements
If you have worked in Retail Travel, Tour Operations, Account Management or Luxury Travel apply today, This could be an excellent career progression and an opportunity to work for a growing award winning company.
We are looking for:
- Fluency in Flemish/Dutch and French with professional fluency in English written and spoken
- Proven track record in EU leisure sales as well as worldwide itineraries
- minimum 3 yrs experience in a Travel retail or Tour operator environment essential
- Sound knowledge of Global Distribution System such as Amadeus / Sabre / Galileo (preferably Amadeus)
- Energised to work in a team and share new ideas, improve processes and ways of working.
- Enjoy working in an international environment
- You have strong communication skills and love to deliver excellent service and quality on a daily basis
- You are able to use your initiative and creativity to best meet the needs of our members
- Energetic and motivated team player who enjoys the challenge of achieving and exceeding goals.
- Strong team player with good interpersonal and communication skill
- High adaptability to a dynamic changing environment
- An enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all times
- Self-motivation, committed and possess initiative amp; drive in the job
- Flexibility : Ability to work shifts and weekends. (This position is a 38-hour work week with shifts).
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
Our employees in Belgium enjoy a range of benefits:
- Offer flexible work arrangements including Hybrid - for candidates based in Brussels-Zaventum amp; Leuven / Remote work - for candidates located in other Flemish Regions
- Basic Salary plus performance related bonuses
- Annual Leave of 27 days per annum, and an additional 3 extra days of annual leave in their third year.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- Lucrative Ten Loyalty Reward program this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. <