Payment Specialist, Transaction Specialist, Senior Customer Service
(Dutch or French, and English language skills essential).
Do you have a background in data analysis, problem solving, accounting, financial services, payment transaction processes or similar data orientated background with a passion to resolve customer queries and provide high levels of customer service? If so you could be our next Accounts Operations Consultant to help investigate and resolve customer payment transaction queries.
Why Viva Wallet
Viva Wallet is one of the fastest growing Neobanks in Europe with a footprint in 24 countries, experiencing double digit monthly growth and partnering with one of the world’s largest banks. We lead technology development with first to market applications such as Tap on Phone to turn your mobile phone into a payment terminal.
Working as a 2nd level escalation point within our Customers Services Team the Account Operations Consultant, (Payment Specialist, Transaction Specialist, Senior Customer Service) investigate and resolves payment transaction queries from customers. This could be anything from a simple reporting issue through to compiling data to support a fraud or irregular payment investigation.
Requirements
As Accounts Operations Consultant, (Payment Specialist, Transaction Specialist, Senior Customer Service), you will:
To be considered for this role you will need to possess experience of working within the banking / financial services sector (issuing, acquiring, bank transfers), and:
Benefits
Did you respond positively to 90% of our above needs??Does it meet?most of?your professional perspectives??
Click on the blue space below and send us?your?resume!
It will be our pleasure to?call you!?