C002673 UCC Engineer (NS) - THU 9 Feb
EMW, Inc., Belgium

Deadline Date: Thursday 9 February 2023

Requirement: UCC Engineer

Location: Mons, BE

Full time on-site: Yes

NATO Grade: G17/70

Total Scope of the request (hours): 836

Required Start Date: 6 March 2023

End Contract Date: 31 December 2023

Required Security Clearance: NATO SECRET

Duties amp; Role:

Under the direction of Section Head (Informal Messaging and Collaboration Services), the incumbent will perform duties such as the following:

• Responsible for Informal Messaging and Collaboration Services (MS Exchange, MS Skype for Business, MS Teams)
• Designs, maintains, manages complex MS Exchange Server environments
• Designs, maintains, manages complex MS Skype for Business Server environments
• Performs administration of MS Teams
• Performs implementation and maintenance of authorized software changes, related to MS Exchange, Skype for Business and/or MS Teams and the integration/tailoring of vendor supplied components, following established procedures for quality, configuration control, testing, documentation and security;
• Provides expeditious Level 2-3 support to Informal Messaging services (including technical support to service desk and emergency on-site assistance) to ensure these services remain operational;
• Gives SME (Subject Matter Expert) support in the technologies used to deliver the Informal Messaging services mentioned above
• Provides expertise and support to client applications like Outlook and Skype for Business client.
• Creates and maintains technical documentation of assigned systems as well as proof reading and quality control of the documentation created by other team members/subordinates
• Providing SME expertise and input to support Service Design and Service Transition related activities;
• Stays abreast of technological developments relevant to the area of work; as well as staying aware of the technologies that can be integrated or used together to create added value for the customer.

Duties amp; Role: Duties elsewhere within the organisation at the same grade without there being any change to the contract;

Requirements

Skill, Knowledge amp; Experience:

• The candidate must have a currently active NATO SECRET security clearance

Experience and Education:

• A Master of Science (MSc) degree at a nationally recognised/certified University in Computer Science and 2 years post-related experience;
• Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University and 4 years post related experience;
• Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of this post with the corresponding duties of this grade;
• At least two years of experience in all Lifecycle aspects of Information Systems to achieve effective system development and deployment;
• Knowledge of architectural design as applied to computer systems (eg PPDIO, Fluent or Inclusive Design, system design, etc..);
• Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to the modern management information and Command and Control Information Systems.
• Sound practical experience in the management, design, implementation, support, testing and maintenance of Microsoft Teams, Microsoft Exchange Server's and Microsoft Skype for Business Server's related client applications;
• Knowledge and experience related to design, implementation, operation, maintenance, support, configuration and administration of Microsoft Teams, Microsoft Exchange Server and Microsoft Skype for Business Server (including high availability features);
• Broad and sound technical knowledge and experience in PowerShell Scripting mostly concentrated on MS Exchange Server, MS Skype for Business Server and MS Windows Server.
• Broad and sound technical knowledge and experience in monitoring and reporting Microsoft Exchange Server and Microsoft Skype for Business server service availability and performance (SCCM, SCOM or SolarWinds based).
• Broad and sound knowledge and experience in tools used to secure the mail flow on Microsoft Exchange Server including antivirus solutions, IDS/IPS solutions, and related software/hardware.
• Basic knowledge of TCP/IP and OSI Layer 7 protocols like SMTP, HTTP, HTTPS, DNS, SIP, STUN, LDAP and RPC.
• Working knowledge of ITIL v3/v2011 Incident Management, Service Request Fulf

Job Rewards and Benefits